Frequently Asked Questions

Got questions? We’ve got answers. Here's everything you need to know about shipping, returns, and gear.

FAQs

Orders ship within 1–2 business days via Amazon MCF. You’ll receive a tracking number once your package is on the way.

  • Standard: 3–5 business days
  • Express: 2 business days

Shipping times may vary slightly depending on your location.

Yes! If you’re not satisfied, we’ll issue a full refund within 30 days— no return shipment required. The product is yours to keep.

Just email us at service@oshieldsports.com with your order number. We’ll take care of the rest.

Our O Shield Backplates are designed to fit most major brands of shoulder pads, including Riddell, Schutt, Xenith, and Douglas. If you're unsure, send us a message.

Yes — our Mouthguards are braces-friendly and designed to protect athletes with or without orthodontics. No need for a special fit. Just pop it in, and you’re game-ready.

Absolutely! Contact us at service@oshieldsports.com with your team info and quantities for a custom quote.

Currently, we ship within the U.S. only. Stay tuned — international shipping is coming soon.